DC Water
We are DC Water. And water is life. Posts not consistently monitored from 9 p.m. to 7 a.m. or on weekends. Please call 202-612-3400 for assistance after hours.
- New CCTV inspections found a much larger rock blockage in the damaged Potomac Interceptor. Crews are adding a new access pit and 5 more pumps (13 total) to safely divert flow and remove the rocks, estimated to take 4-6 weeks for system to be ready. Details: www.dcwater.com/about-dc-wat... #DCWater
- Work continues on Potomac Interceptor repairs near Clara Barton Pkwy. Large rocks remain a challenge for clearing debris inside the pipe. Clogged pumps and snowmelt caused limited overflows early in the week, but none today. Details▶️: www.dcwater.com/about-dc-wat... #DCWater
- Crews continue cleaning inside the Potomac Interceptor, and no overflow has reached the waterway. They’ve removed 9 tons of debris, containment & bypass pumping stay steady, and a second access point is being prepared for downstream cleaning. Sampling shows declining bacteria levels near Lock 10.
- February is Black History Month. We recognize and thank the Black employees and leaders whose dedication and care help DC Water serve the District every day. We’re grateful for the work you do. #DCWater
- With excavation and site preparation complete and no overflows from the damaged section of the Potomac Interceptor for a fourth straight day, crews continue controlled cleaning inside the pipe while maintaining containment and preventing downstream blockages. #DCWater
- Our crews are responding to a water main break near Wallach Place NW, impacting about 50 customers. Water from the break has frozen on the roadway, creating icy conditions. Thank you for your patience as crews work to get this resolved. #DCWater
- Crews are responding to an 8-inch water main break at 410 M St SE between 3rd and 5th. Water is shut off on the north side of the block while repairs are underway. About 100 homes and a large apartment building are impacted. Estimated repair time is 8–10 hours. #DCWater
- Crews and MPD are on site supporting traffic and safety. The break caused a hole in the sidewalk, and sand is being placed due to icy conditions. We’ll share updates as work continues. #DCWater
- UPDATE: Repairs to the 8-inch water main at 410 M St SE were completed overnight (2/1). Water service has been restored. #DCWater
- For the second straight day, there have been no sewer overflows from the damaged pipe along Clara Barton Parkway. Crews have excavated around the damaged pipe, and work to clear the blockage begins tomorrow. Environmental assessment and cleanup are underway. 🔗 www.dcwater.com/about-dc-wat...
- Here’s a closer look at today’s excavation work.
- ⏰ FINAL CALL The deadline to apply for DC Water’s 2026 Summer Internship Program is TODAY at 11:59 p.m. Open to undergraduate + graduate students seeking hands-on experience and meaningful public service work. 🗓 May 18 – Aug 7, 2026 🔗 Apply now: elxb.fa.us2.oraclecloud.com/hcmUI/Candid... #DCWater
- Have you had your lead service line replaced recently? We want to hear how it went! Be on the lookout, a survey will be sent to your email soon. We’d love for you to take a moment to complete it once it arrives. ✨ Learn more about LFDC at dcwater.com/lead #LeadFreeDC #DCWater
- Major progress today at the Potomac Interceptor site: no sanitary sewer overflows from the damaged section in the past 24 hours. Crews remain on site as excavation continues. Federal, state, & local officials also visited to see the work up close & review progress. 🔗 www.dcwater.com/about-dc-wat...
- Drinking water is not affected, as primary drinking water intakes are upstream. Thank you for your patience as crews continue working through this repair.
- Excavation is now underway at the Potomac Interceptor break. Crews are operating eight pumps around the clock, which has greatly reduced overflows. Repair timelines can’t be set until the damaged pipe is fully inspected. Learn more▶️: www.dcwater.com/about-dc-wat... #DCWater
- HAPPENING TONIGHT: Lead Free DC is hosting a winter session from 6 to 7 PM, covering how our winter schedule supports lead line work, tips to protect your pipes in freezing temps, and key program updates. Join us▶️: bit.ly/lfdcwinter2026 #DCWater
[Not loaded yet]- Hi Julie, thanks for flagging this to us. We’ve shared these locations with our Command Center for review.
- Cold temperatures may cause #LeadFreeDC to slow or shift some work to keep our crews safe this week. We’re anticipating delays caused by: ✔️Unsafe location access ✔️Temperature-related equipment malfunction ✔️Limited visibility Your home matters to us ❄️💧🏠 #DCWater
- Our crews distributed bottled water to customers affected by an 8-inch water main break near 12th St NE and Gallatin St NE. Service impacts began yesterday. Crews are managing a complex repair and working to restore service as quickly as possible in cold conditions. #DCWater
- More photos from today’s bottled water distribution near 12th St NE and Gallatin St NE. Crews are still on scene working through a complex repair in freezing conditions. Thanks for your patience 💧❄️
- UPDATE: Water service has been restored for all customers near 12th St NE and Gallatin St NE. Crews are completing final checks on site. Thank you for your patience as teams worked through a complex repair in freezing conditions. #DCWater
- Crews continue operating the bypass system day and night at the Potomac Interceptor break. Cold weather is creating equipment and operational challenges, and full containment isn’t reached yet. Additional pumps are being installed to increase capacity. 🔗 www.dcwater.com/about-dc-wat... #DCWater
- ❄️ Temps are still low. If you’re seeing loss of water service, low pressure, or water in the street, call our Command Center right away: 202-612-3400 or dcwater.com/reportaproblem. For issues inside your home, contact a licensed plumber or your landlord/property manager. #DCWater
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- Thank you for this. We truly appreciate the recognition. Our crews and contractors are working around the clock in frigid conditions to contain the overflow and move repairs forward as quickly and safely as possible. 🙏💧
- We are nearing full containment of the Potomac Interceptor overflow. The bypass system is sending ~40M gallons per day to Blue Plains. Most of the overflow is now contained, and crews are deploying more pumps to remove the remaining wastewater. Details▶️: www.dcwater.com/about-dc-wat... #DCWater
- 🌙 Give your home a quick winter check as temps drop tonight. Our crews are on standby across the District to support customers if weather related emergencies or disruptions occur. For all cold weather prep tips, we’ve got you covered ▶️: www.dcwater.com/about-dc-wat...
- A little prep goes a long way in cold weather. 🥶 Extreme temps can disrupt water service, so having an emergency supply at home helps. Store at least 1 gallon per person per day, plus water for pets. Aim for 3 days or more. More tips 🔗 dcwater.com/resources/emergencies/preparing-water-emergency
- Six pumps are now on and rerouting wastewater around the damaged Potomac Interceptor. Crews confirmed the bypass is working and capturing the majority of the flow. This will prevent further overflows and allow repairs to begin. 🔗 www.dcwater.com/about-dc-wat... #DCWater
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- Back into the pipe downstream of the break.
- 🌨️Snow turned to sleet and freezing temps can burst pipes. Know where your shut off valve is before trouble hits. It’s usually in your basement or in a concrete box near the street. Don’t wait. Instructions here 🔗 dcwater.com/resources/emergencies/preparing-water-emergency #DCWater
- 🧊 Protect your pipes from the cold. Freezing temps can cause pipes to burst, esp. in basements, attics, and crawl spaces. ❄ Let faucets drip ❄ Open cabinet doors ❄ Insulate exposed pipes ❄ If you’re away, keep thermostat at 55°F or higher 🔗 More tips: dcwater.com/cold-weather... #DCWater
- What kind of drip are we talking about? 👀 A steady drip. Just enough for water to move through the pipe. It helps prevent freezing when temps drop. #DCWater
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- Thanks for the update! Glad to hear service has been restored. We’ll share your feedback about the alerts page with our team. We’re also able to message you here, so we’ll send a quick “hi” now. 💧
- Thanks for flagging, Geoffrey. Can you DM us the exact location (address or nearest cross streets)? We’ll send it to our Command Center team to check the status and any available restoration info.
- Here’s what the bypass system looks like in action tonight as the pumps move wastewater around the damaged section. #DCWater
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- Great tips! 💧
- Heavy snow and extreme cold are in the forecast, and we’re ready. 💪❄️ Our Winter Weather Plan is active, with equipment and essential supplies staged across the District. Crews are on standby to support customers in case water service is disrupted. 🔗 www.dcwater.com/about-dc-wat... #DCWater
- 🧵 This morning a local resident named Kevin stopped by our command center van. He shared his love for the Potomac and the work he’s done along the river, then surprised our crews with an incredibly kind gesture. #DCWater
- He said he knew our crews had been working through the night and asked if he could make a five-gallon pot of chili for the team. His gesture was unexpected and genuinely uplifting for staff onsite. #DCWater
- The chili arrived after noon today, and our crews were grateful for the support. Small moments of community really do matter out there. Thank you, Kevin. 💙 #DCWater
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- Hi Julie, thanks for flagging this. We’ve escalated it to our Command Center for investigation.
- Significant progress near Clara Barton Pkwy today. Crews are installing six bypass pumps and reinforcing the downstream pipe for bypass flow. Partial bypass could begin this weekend, weather permitting. Drinking water is not affected. 🔗 www.dcwater.com/about-dc-wat... #DCWater
- Here’s what today’s progress near Clara Barton Pkwy looks like in action. #DCWater
- Thanks for hanging in with us this week. Crews near Clara Barton Pkwy are installing bypass pumps to divert flow around the damaged section of the Potomac Interceptor, contain the overflow, and begin repairs. Partial bypass could start this weekend. 🔗 www.dcwater.com/about-dc-wat... #DCWater
- With snow and extreme cold expected this weekend, now is the time to prep your home. ❄️ Wrap exposed pipes ❄️ Open under-sink cabinets ❄️ Let faucets drip ❄️ If you’re away, keep heat at 55°+ ❄️ Know your shutoff valve More tips▶️: www.dcwater.com/about-dc-wat... #DCWater
- If you run into a water or plumbing issue during the storm, here’s who to contact. 👇 ❄️ Inside your home: call a licensed plumber ❄️ Apartment or condo: contact your landlord or property manager
- ❄️ Loss of water service ❄️ Widespread low water pressure ❄️ Water in the street Report it right away: 202-612-3400 or dcwater.com/reportaproblem
- Internship season is moving fast.💨 Our 2026 Summer Internship deadline is next Friday ❕ Open to undergrad + grad students. ✔️ Apply by January 30 ✔️ Program runs May 18 to August 7, 2026 Apply today▶️: elxb.fa.us2.oraclecloud.com/hcmUI/Candid... #DCWater
- We’re continuing work to contain the Potomac Interceptor overflow near Clara Barton Pkwy/I-495. A partial bypass could begin as early as this weekend to reduce overflow, with full containment expected next week. Learn more▶️: www.dcwater.com/about-dc-wat... #DCWater
