Keith Ng: Hong Kong was where I saw self-organisation happen - spontaneously, at very, very large scale - for the first time. I think the what's in people's head and what's in people's hearts matter a lot more than the technological enablers. The sense of commitment to the people around you is the key.

Hong Kong was where I saw self-organisation happen - spontaneously, at very, very large scale - for the first time. I think the what's in people's head and what's in people's hearts matter a lot more than the technological enablers. The sense of commitment to the people around you is the key.