- Starting Fri Aug 1, a new law makes clear that landlords cannot require tenants to pay brokers fees. Renters can report any fee violations to the Attorney General's Consumer Advocacy and Response Division. Consumer Hotline: 617-272-8400 or visit www.mass.gov/how-to/file-a-consumer-complaint.Jul 31, 2025 00:06
- Under the new law: - Tenants only have to pay a broker fee if they hired the broker before the broker started working with the landlord. - Landlords and brokers working for landlords can't make tenants pay fees like application, background or credit check fees when they apply for an apartment.
- - Either a landlord or a tenant can hire a broker. Tenants should check if the broker works for the landlord before agreeing to pay any fees to the broker.
