Boston 311
The official Bluesky account of Boston 311. We are Boston's 24/7 hub for non-emergency city services.
For immediate assistance, call 311 or 617-635-4500. Download the Boston 311 app using the link below.
lnk.bio/Boston311
- Reposted by Boston 311Happy Black History Month, Boston.
- Reposted by Boston 311Over a three-day period, more than 2,300 loads of snow were removed from Boston's streets, totaling over 35,000 cubic yards. Please use @311.boston.gov to report areas of the City that need attention. The work continues!
- Reposted by Boston 311Very cold weather is forecasted for tonight, tomorrow, and this weekend. Please look out for our unhoused neighbors. If someone appears confused, unable to move, or unprepared for the cold, call 911. Learn how to help people experiencing homelessness: ow.ly/GfOB50Y5EM9
- Reposted by Boston 311Brr. #Boston is under a cold emergency Jan 29 –Jan 31, with wind chills expected as low as -11°. #BCYF centers are open as warming centers during normal operating hours. Need a place to warm up? You’re welcome to stop in! Cold emergency info: boston.gov/cold BCYF hours/locations: boston.gov/bcyf
- Reposted by Boston 311We all have a role to play in caring for our community. With the extreme cold weather forecasted through Saturday, January 31, please keep your neighbors in mind. Find more cold weather tips at boston.gov/cold.
- Reposted by Boston 311Already, over 350 city workers have moved nearly 800 loads of snow, amounting to 12,640 cubic yards and weighing over 2500 tons, to six snow farms across the City. We anticipate having snow removal crews out for the next two nights. Please use @311.boston.gov to let us know about snow issues!
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- Reposted by Boston 311More than 2500 tons of snow have been removed from roadways, crosswalks, & ramps across Boston. Snow removal continues today with large-scale work happening overnight for public safety. Use 311 to report areas that need attention. Thank you to our Public Works teams working 24/7 to clear the snow!
- Reposted by Boston 311Due to the storm, some Boston neighborhoods (below) have a one-day delay for curbside trash/recycling collection through Saturday, Jan. 31. More info: boston.gov/trash-day Curbside compost pickup for ALL neighborhoods will be delayed by one day through Friday, Jan. 30. More info: bostoncomposts.com
- Reposted by Boston 311The best way to report snow issues and other problems that need the City's attention to @311.boston.gov is with the BOS:311 app.
- Reposted by Boston 311After the eighth-largest Boston snowfall on record (23 inches!), the work hasn't stopped for our dedicated Public Works team. Crews are back at it today using equipment to clear intersections and curb ramps and widen streets. When cleaning off your car, please don’t leave snow on the street.
- @boston.gov announced the end of the snow emergency as of 8:00 p.m. on January 26. While municipal buildings reopen tomorrow, residents must take immediate action regarding parking, space savers, and sidewalks to ensure city-wide safety.
- Reposted by Boston 311The snow emergency and parking ban will be lifted at 8 p.m. tonight. Residents parked in discounted lots or garages have until 10 p.m. to move vehicles before regular rates resume. Space savers should be removed by 8 p.m. Wednesday. Space savers are prohibited in the South End and Bay Village.
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- The parking ban will be lifted at 8:00 p.m. Monday, January 26, with participating garage rates resuming at 10:00 p.m. Boston Public Schools will be closed Tuesday, January 27. All other City buildings are open.
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- Reposted by Boston 311Snowstorm updates with Clarence in Public Works 🌨️ Please stay off the roads during and after the storm so plows and first responders can work safely. Snow continues to fall fast and our teams are working around the clock. If you see anyone outside who needs help, call 911.
- Reposted by Boston 311Here are some snow shoveling tips to keep in mind! For more helpful tips on snow removal visit Boston.gov/snow !
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- Reposted by Boston 311Boston is ready for the snow. Get info & alerts at boston.gov/snow.
- Reposted by Boston 311Heaviest snow expected between 2 p.m. Sunday and 3 a.m. Monday, including whiteout conditions. Stay off roads and allow @streets.boston.gov teams to work safely.
- Boston is ready for the snow. Get info & alerts at boston.gov/snow.
- Reposted by Boston 311The City is declaring a snow emergency and parking ban, effective 8:00 AM tomorrow, Sunday January 25. During snow emergencies, vehicles parked on posted emergency arteries will be ticketed and towed. Check for signs like this one or view our map of restricted streets at boston.gov/snow-parking
- A parking ban will be in effect as of 8 a.m. on Sunday, January 25, and discount garages will be available for residents starting at 6 a.m. on Sunday. More info: boston.gov/snow-cars
- Cold weather can be dangerous. Layer up, limit time outside, let faucets drip, and use space heaters safely. Renters have the right to heat from Sept 15–June 15. If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1. Stay warm, Boston. 💙
- Alert Boston delivers critical updates the moment they happen. To get started, visit Boston.gov/alerts or use the BOS:311 app. Don’t wait for the next emergency. @alert.boston.gov
- Reposted by Boston 311Boston is under a cold emergency this weekend. #BCYF community centers are open as warming centers during normal operating hours. If you’re out and need a few minutes to warm up, you’re welcome to stop in. 🔗 boston.gov/cold 📞 Call 911 if someone is in danger from the cold.
- Reposted by Boston 311During extreme cold temperatures know the signs of frostbite and hypothermia! For more cold weather safety tips visit Boston.gov/cold! #ReadyBoston
- Reposted by Boston 311Here are cold weather safety tips you can use before and during extreme cold weather events! For more cold weather safety tips visit Boston.gov/cold ! #ReadyBoston
- Reposted by Boston 311Boston is expecting extremely cold weather in the coming days. We want to ensure we’re all doing our part to make sure neighbors who may be experiencing homelessness are safe. Learn more cold weather safety tips at boston.gov/cold.
- Reposted by Boston 311@mayorwu.boston.gov has declared a cold emergency in the City of Boston for Friday, January 23, through Sunday, January 25, due to the extreme cold weather forecasted for this time period. ➡️ www.boston.gov/news/mayor-w...
- Coyote sightings in Boston can increase this time of year. While coyotes generally avoid people, it’s important to keep pets safe and avoid feeding wildlife. If you have questions, or are concerned about a sick or injured animal, call 3-1-1 or Animal Control at 617-635-5348.
- Reposted by Boston 311In Boston, property owners are responsible for clearing sidewalks next to their property. Please clear snow from sidewalks, ramps, and entrances before it freezes tonight to avoid dangerous conditions. Residents can report unshoveled sidewalks by dialing 311 or using the BOS:311 app.
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- Reposted by Boston 311Making it through winter is a team effort. While Public Works is handling the streets, you can help by shoveling your sidewalks and adjacent curb ramps this morning. Please clear a minimum 42-inch-wide pathway to ensure safe access for wheelchairs & strollers. We appreciate it!
- Reposted by Boston 311🚨 Towing at BPS Parking Lots Tonight Due to the snowstorm, parking is not permitted in @bostonschools.boston.gov parking lots. Before plowing, BPS Facilities teams will begin towing cars from school parking lots starting at midnight tonight into Monday. Please move your car before towing begins.
- ❄️ Sidewalks matter this winter, Boston! ❄️ Here’s what you need to know to keep our sidewalks safe and accessible for everyone. See an unshoveled sidewalk? Report it to 311. Visit Boston.gov/snow for more information, use the BOS:311 app, or call 3-1-1 / 617-635-4500. Stay safe this winter, Boston!
- Reposted by Boston 311Our crews are out in full force, with 400+ pieces of equipment treating roadways across the city. Snow is expected to continue steadily for the next 5–6 hours, so please take your time if you’re driving. Find all winter resources at boston.gov/snow
- Reposted by Boston 311Boston is expecting 3-6 inches Of snow with most snowfall expected 5 p.m. - 12 a.m. Freezing temps will follow. @streets.boston.gov teams will have 400+ pieces of equipment on the road ahead of the storm. Please drive carefully, give plows space, and clear and treat sidewalks after the storm.
- Even though City Hall is closed for the Martin Luther King Jr. holiday, 311 will be open to help. ☎️
- City offices, @bpl.boston.gov locations and @bcyf.boston.gov Community Centers will be closed this coming Monday, January 19, for the Martin Luther King Jr. holiday. Trash collection will be delayed in some neighborhoods. You can check your pickup schedule at boston.gov/trash.
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- Reposted by Boston 311Martin Luther King Jr. Day is this Monday, January 19. 🚫 Parking meters are free. 🛣️ Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. 🚮 Some neighborhoods will run on a delayed trash/recycling pickup schedule. See the list below or at boston.gov/trash-day
- Reposted by Boston 311City offices, @bpl.boston.gov locations and @bcyf.boston.gov Community Centers will be closed this coming Monday, January 19, for the Martin Luther King Jr. holiday. Trash collection will be delayed in some neighborhoods. You can check your pickup schedule at boston.gov/trash.
- Reposted by Boston 311Remember to report city services issues using @311.boston.gov!
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- Reposted by Boston 311Term 2 begins now! This is your city, our city, and a home for everyone. This is Boston. #BostonInauguration
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- Reposted by Boston 311For the New Year's Day holiday on Thursday, January 1: 🚫 Parking meters are free. 🛣️ Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. 🚮 Some neighborhoods will run on a delayed trash/recycling pickup schedule. See the list below or at boston.gov/trash-day
- Reposted by Boston 311Take the T to get around Boston safely this New Year’s Eve. 🆓 Starting at 8 p.m. subway, bus, ferry, The Ride, and commuter rail trains arriving or departing from North and South Stations will be free. 🕝 Service will be more frequent and will run until after 2 a.m. ℹ️ More info: mbta.com/holidays
- You called. We answered. 🎧 260,000+ calls answered 300,000+ total requests citywide 14 seconds to reach a live agent Support in 12+ languages, 24/7 From calls to app requests, you helped shape a better Boston this year. 💙 #Boston311 #311Wrapped #CityServices
- Reposted by Boston 311Compost your Christmas trees with Boston Public Works! We collect Christmas trees curbside on your normal trash day from December 29 to January 9. Check the Trash Day app to find your specific tree collection dates, or get all the details here: www.boston.gov/departments/...
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- Reposted by Boston 311Our work to make Boston a home for everyone continues! Please join us live on Monday, January 5 at 10 a.m. as we begin our second term and administer the oath of office to the Boston City Council. #BostonInauguration
